The Problem

USHMM challenged us to create an interactive experience that could engage young visitors in the museum and help process the gravity of the content they saw while at the museum even after their visit. USHMM saw that young visitors to the museum were often so struck by the gravity of the history of the Holocaust that they often disengaged with the material after leaving or had difficulty processing it. 

First Playtest

We began by paper prototyping joind. We made a text-like application by scrolling long rolls of paper through "screens" made from card stock. We acted as the computer on one side of the table and players stood on the opposite side reading the incoming "texts" from the characters in our game. 

Feedback from initial playtesters:

1) The pace of the game was too fast

2) Dialogue between characters in group chat could be confusing

3) The chaotic pace and play of

the game made it a good simulator

of actual texting but had to be balanced

4) Storylines had gaps that needed

to be filled

5) Players choices in the game

had to be more meaningful

6) Concerns about decontextualizing serious historical events by adding contemporary scenarios.

7) Valid concerns from teachers about simulating traumatic experiences

8) Students enjoy playing as a group

From initial tests came several “How Might We”s

1. How might we increase agency/ make players’ decisions more meaningful while keeping players embedded in a storyline

2. How might we effectively embed historical account into a contemporary application without losing accuracy ?

3. How might we make the game more engaging while maintaining its educational content.

4. How might we build the students’ investment in the characters and storylines in the app?

5. How might we build the social group play aspect of the game?

USHMM wanted to challenge the notion that games couldn’t be an effective way to get people to engage with serious and important content. 

Art Direction

The graphic designer on our team produced three initial designs for the application. After our first meeting with stakeholders at the Holocaust Museum, we agreed to go with a more modern look for the gameplay so that it was a more immersive and believable experience for players.

Challenges

Ultimately, though students mostly enjoyed game play and were able to cull important lessons and themes from the game’s narrative, interviews revealed that teachers and museum staff held valid concerns about whether the app could accurately teach the lessons and portray the trauma of the Holocaust. Through research, I was able to discover that the challenges we faced did not revolve around game or mechanics or functionality, but cultural beliefs about the place of digital educational tools.

At the same time, understanding any historical event requires the review of several scholarly resources, which aggregated could provide a more holistic perspective on the event at hand. Similarly, as as team, we realized that we must shift our marketing of joind, so it reflected that our application was meant to be one of many educational resources used to give students a holistic understanding of the Holocaust. Research helped us build a context around joind that was previously missing that helped users better adapt to the new tool.

The Solution

As a response, my team developed joind, a game in which players receive texts from multiple characters whose stories are inspired by real, historical accounts of teenagers living under fascist reign. The game is meant to provoke teenage players to think about ethics, group think, peer pressure, and activism. 

Second Playtest

We tested the second and final prototypes with teens at USHMM and used the feedback for future iterations. 

Feedback from teens:

1) Teens on the younger end of our target audience found the game more engaging

2) Teens were able to identify key themes and lessons from the stories of the characters they were texting

3) Teens wanted more realistic language and more choices

4) Older teens (Ages 16+) were less invested in the games’ characters who they perceived to be less mature

5) Teen players enjoyed the social aspect of the game but it remains to be seen how it might be played alone

Survey Design

Watch Final Playthrough of joind